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IT Service Management Auditing & Consulting

Establishing the best practices to ensure effectiveness and efficiency of services is the MTC standard of work.

MTC aims to provide excellent strategic consulting. The evaluation and improvement of Information Technology Service Management (ITSM) practices is what we strive for. Using a framework involving ITSM, our past performance from ERP softwares has provided us with  perspective through our projects’ System Development Life Cycles (SDLC).

We have implemented an ITSM process for IA and CM in functional areas. We developed an ITSM strategy to improve RMF assessment services and standardize the work products and operations for CM services. Our compliance to ISO 2000 ensures efficiency with the ability to implement IT services and meet our clients’ needs.

Auditing Highlights

Assessment and Gap Analysis

MTC’s ITSM framework helps us with gathering data and reviewing procedural strengths, weaknesses, and gaps to ensure our practices meet industry standards.

Audit Reporting

From the design and creation of Ad Hoc Query reports to reports on IA and CM services, MTC’s services in audit reporting will provide the best way to enhance ITSM practices.

Consulting Highlights

Change Management

MTC applies Best Practice Organizational Change Management and uses ITSM strategies to improve frameworks in information security and risk management. From training programs to improve knowledge and facilitating engagement, we ensure our clients that our change management plans will improve their enterprise.

Other Services

Our portfolio includes end-to-end software engineering services, from strategy to ongoing sustenance and software product evolution.

Enterprise System Services

Project Management

ITSM Auditing

Process Management

System Engineering

Application Services

Platform and Tool Services

Consulting Services

Scheduled Courses